For over four decades CEGA has been the outstanding emergency assistance service behind some of the UK’s largest insurers, corporate bodies and public sector organisations.

In 2015 we reached an exciting point in our history, marked first by a management buyout led by new Group Chief Executive, Alistair Hardie. A year later we were acquired by Charles Taylor plc: a leading provider of professional services to clients across the global insurance market. With 71 offices in 28 countries Charles Taylor gives us access to worldwide resources and expertise that complement our own extensive global network.

Today CEGA is led by a team that combines new visionary management with the customer focus and high quality service values that have made us a market-leading success.

We put the customer at the heart of what we do
Our fully integrated business provides a seamless customer service utilising the skills of our highly experienced in-house teams of specialists.

We will always be pro-active and innovative
We encourage innovation and support our staff to develop new ideas across our business. We are committed to investment in the training and development of our staff.

With over 40 years’ experience we are able to deal with crises calmly, efficiently and effectively, in both human and financial terms. Combining reassurance, resources and knowledge we resolve emergency situations and extend a helping hand 24 hours a day, every day of the year.

The end-to-end service we offer gives our clients the confidence to entrust us with their own employees, customers and brands knowing that we have both the capability and the attitude to respond in a timely and cost-effective way.

The Aberdeen Clinic

The Aberdeen Clinic was established in 2013 and provides access to the very best in healthcare at affordable prices.

Established by specialist clinicians we offer a GP consultation and self-referral service ensuring we manage patients collaboratively, delivering outstanding value for money and exceptional patient satisfaction results.

By only working with specialists known to provide excellence in clinical care we can deliver on our promise to provide each and every patient with the BEST available treatment.

In addition our service team ensure that we see patients at a time of their choosing and in the most convenient venue. We can also help in dealing with insurers and arranging appointments, investigations and procedures.

“Treatment when you want it. We provide rapid access to healthcare when you want to be seen”

At the Aberdeen Clinic you can benefit from many specialist services delivered on a walk-in-walk-out basis.

Most specialist procedures have traditionally been delivered in hospitals but improved technology and better understanding of clinical processes has meant that this is no longer needed. Many procedures that were taking 2 or 3 days in hospital can be delivered as a day case without affecting the quality or safety of care.

The idea of ambulatory care can be readily applied to: diagnosis, treatment and recovery. More recently there has been the emergence of specialist emergency ambulatory units. The Royal College of Physicians states:

“Systems will ensure ambulatory care patients continue to receive prompt specialist care aligned to their needs, maximising alternatives to acute hospital admission and improving safety, outcomes and experience of patients in ambulatory care.”

There are many advantages to this approach but generally they can be split into three headings:

There is no doubt that ambulatory care is delivered in a way that does not require the headache of a hospital admission. It is less time consuming and less stressful.

Ambulatory care allows patients to recover in the comfort of their own home or benefit from “one stop” diagnostic services.

As there are no requirements for hospitalisation the accommodation costs associated with hospital stays are abolished. In most cases this means that services can be delivered at a fraction of traditional costs making private health care much more affordable.

Focus and Specialisation
Ambulatory care is delivered by specialists who are skilled in their own field ensurig patients get treatment by the best person at a time of their choosing.

Clinical pathways have been developed to ensure that symptoms can be investigated promptly and treatment delivered in a timely fashion.

As ambulatory care is delivered on an out-patient basis it means that all care is focused on each individual with no competing clinical requirements resulting in better scheduling and patient focused care.

Specialist Ambulatory Clinics
• Minor surgery
• Gallstone clinic
• Rectal bleeding and ano-rectal problems
• Varicose veins
• Diagnostic endoscopy
• Irritable bowel clinic
• Allergy clinic
• Weight management clinic
• Immunisations
• Heartburn and reflux
• Physiotherapy
• Sports Injury

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